In general, you may visit many pages of the Website without telling us who you are or revealing any personal information about yourself. We may track the Internet domain address from which people visit the Web-site and analyze this data for trends and statistics, but individual users will remain anonymous unless they voluntarily tell us who they are.
Sometimes (such as when you purchase or order a product, subscribe to a service, register to receive information, or participate in promotions) we will ask you to provide personal information about yourself, such as your name, shipping/billing addresses, telephone number, e-mail address, credit card information, birth date, gender, occupation, or personal interests. We also maintain a record of your online purchases. Whether or not you choose to provide the information we request is entirely up to you. But if you choose not to provide the information we request, you may be unable to purchase products, or access certain services, offers, and content on the Website.
Collection and Use of Personal Information
If you choose to provide information to us through our online registration, you may be asked to provide us with personal information, including your name, address, postal address and telephone number, your e-mail address, a password, and other identifying information (such as your mother’s maiden name, city of birth, or pet name). If you choose to purchase a product or service from us, we will collect additional personal information, including your billing address, shipping address, and credit card number and expiration date in order to process your purchase properly. We also may ask you for personal information when you ask us for information, subscribe to an Expand service or publication, or download information.
Your personal information enables us to create your account, provide you with the information you have requested, provide you with information regarding the status of your transactions, fulfill your purchases, provide you with information regarding future products and services that may suit your particular interests, and to bill you. We also use your personal information to help identify you if you lose your password, to help you quickly find information on the Website and, to enforce our Website terms of service and to prevent imminent harm to persons or property.
We may also obtain personal information from the content that you provide when you use our services or post information or materials in the use of our service.
If you believe that any of your personal information is incorrect, or has been changed since your registration at the Website, please send an e-mail message to email@example.com explaining the correction or change and provide any relevant confirmation or reference number.
The Website uses “cookie” technology to improve the quality of your experience. A cookie is a small file that contains information sent by a website that is saved on your hard disk by your computer’s browser. Cookies store information that a website may need in order to personalize your experience and gather website statistical data. Any time you visit the Website to browse or to read or download information, we collect and store the name of the domain and host from which you access the Internet (for example, msn.com, aol.com, etc.); the Internet protocol (IP) address of the computer you are using; the browser software you use and your operating system; the date and time you access the Website; and the Internet address of the website from which you linked directly to the Website. We use this information to measure the number of visitors to areas of the Website, and to help us make the Website more useful and interesting to our visitors. We use information from cookies in the aggregate to analyze for trends and statistics, and then discard it—we do not track individuals, only instances of entry onto the Website.
Some consumers may not know that cookies are being placed on their computers when they visit websites. If you want to know when this happens, or to prevent it from happening, you can set your browser to advise you when a website attempts to place a cookie on your computer.
Do We Share Your Information?
We will share your personal information with our partners and with third-party independent contractors for purposes of: (1) performing functions on behalf of Expand, such as processing credit card transactions; (2) providing you with product offers via e-mail or postal mail; and (3) tracking information generated through the Website. Our partners and third-party independent contractors are obligated contractually not to use or share your personal information for unauthorized purposes. Website users are not third-party beneficiaries of those contracts.
We also may disclose your personal information to comply with a court order, subpoena, search warrant, or other legal process; to comply with legal, regulatory, or administrative requirements of any governmental authorities; to protect and defend Expand, its subsidiaries and affiliates, and their officers, directors, employees, attorneys, agents, contractors, and partners, in connection with any legal action, claim, or dispute; to enforce the Subscription Agreement of ExpandShare; to prevent imminent physical harm; to collect unpaid balances; and in the event that we find that your actions on the Website violate any laws, our Subscription Agreement for ExpandShare, or any of our usage guidelines for specific products or services.
In addition, the people that you provide access to your ExpandShare account will see and have available the content that you have posted.
The Website has security measures in place to help protect against the loss, misuse, and alteration of the data under our control. All credit card information uses Transport Layer Security/Secure Socket Layer encryption technology and is Secure Electronic Transaction (SET) compliant. Expand also implements an advanced security method based on dynamic data and encoded session identifications, and hosts the Website in a secure server environment that uses a firewall and other advanced technology to prevent interference or access from outside intruders. Finally, Expand provides unique user names and passwords that must be entered each time a customer logs on. These safeguards help prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of data.
Unfortunately, even with these measures, we cannot guarantee the security of your personal information. By using our Website, you acknowledge and agree that we make no such guarantee, and that you use our Website at your own risk.
You may “opt out” of having your personal information shared for purposes of receiving product offers via e-mail or postal mail, and from receiving product offers directly from us via e-mail or postal mail, by using the unsubscribe link found at the bottom of all of our communications/following the directions provided within the e-mail of postal mail. Additionally, you can opt out by providing us written notice identifying which communications you choose not to receive by writing us at: Expand, LLC, 4040 Embassy Parkway, Suite 180, Akron, Ohio 44333 Attention: Opt-Out Administrator. While you may opt out of receiving promotional e-mails from us, you may not opt out of receiving transactional e-mails from us relating to your account.
If you choose not to give us your personal information at all, you can still access the Website; however, you will not be able to access areas that require registration or personal information.
Expand contracts with a third party to maintain and host the Website. Therefore, any information you submit, including personal information, will be placed and stored on a computer server maintained by this third-party host. The third party has agreed to implement technology and security features and strict policy guidelines to safeguard the privacy of your personal information from unauthorized access or improper use.
Expand does not provide the technologies used to build the Website, and therefore, neither recommends nor endorses the same. Any information regarding identified technologies, including their capabilities, limitations, and applications, should be sought directly from their manufacturers. Expand hereby disclaims any rights to trademarks, service marks, trade names, logos, copyrights, patents, domain names, or other intellectual property interests of third parties.
Links to Other Materials
The Website contains links to other sites. These links are an accommodation to the respective third-party site owners and for your convenience. Sites linked to and from the Website are not necessarily under the control of Expand, and Expand shall have no responsibility or liability whatsoever for the content or privacy practices of any linked sites, or any link or linking program at any time.
A Special Notice about Children
Children (under the age of 18) are not eligible to use the Website unsupervised, and we ask that children do not submit any personal information to us. If you are under the age of 18, you may only use this Website in conjunction with, and under the supervision of, your parents or guardians.
Effective Date and Changes