Every Shift, Every Time: Ensure a Positive Guest Experience Amidst Labor Challenges
It’s no secret that restaurant turnover can be notoriously high. In fact, turnover within the restaurant industry recently rose to an all-time high of 75%, according to The Restaurant Industry Snapshot by Push Operations. In addition to staff turnover, restaurant operators face other pressing labor issues: in 2022, the majority of restaurant operators reported their locations were understaffed by five positions on average.
From turnover and understaffing to the high cost of replacing team members, restaurant operators are faced with daily labor challenges while trying to deliver a positive dining experience for guests. In an era where people expect top-notch service — and reputations can help or hinder a restaurant’s success — it’s more important than ever to prevent labor challenges from interfering with the guest experience.
Fortunately, there are strategies restaurant operators can put in place to deliver an exceptional dining experience — no matter who clocks in.
In our upcoming webinar with people management platform Push Operations, ExpandShare SVP Ty Shehadi will dive into some of the best-kept secrets behind delivering an exceptional guest experience despite difficult labor challenges.
Join us on November 8, 2023 at 11:00 a.m. PST / 2:00 p.m. EST for this exclusive live event. During this webinar, Ty will explore:
The main ingredients to delivering consistent service, no matter who’s on shift.
The answer to the age-old sentiment: “I just can’t find good people.”
Modern tools that enhance your team’s skills and your restaurant’s guest experience.
Success stories of restaurants that transformed their guest experience during tough labor challenges.
REGISTER TODAY: Every Shift, Every Time: Ensure a Positive Guest Experience Amidst Labor Challenges
