This might seem like little more than shameless shilling for our Restaurant Ready training software—but there's a reason that we built these features into our system in the first place. That's because they're essential to making a learning program effective. So here goes, our top 9 training software features ...
1. Assignments. It might sound obvious, but lots of training programs don't allow for assigning, they are essentially browsing systems. Think Lynda.com or Udemy. In a top down system, you need a way to assign content to your users so they get it, know they got it, and know they are done with it. And you as an admin need to know that it's complete.
2. Mobile. Everything is heading mobile, and so your platform not only needs to be mobile compatible, it should probably be mobile first. And EVERYTHING needs to work on mobile. Any exercises, questions and interactions need to be ready for the smaller, touch screen interface and possibly slower network speeds.
3. Library. Your system has got to be able to store content for users to find. Imagine folders, PDFs, videos, manuals, etc. However, this is not a collaboration system like Google Drive where everyone can put stuff on it. It's designed to be a Library. Libraries are managed. The content in them is collected, curated and presented for users by a librarian. In this case, that's probably you!
4. Course Builder. Many systems rely on expensive, cumbersome training software to develop courseware. Your platform should have that built-in. It should be no-hassle and easy to use and include video, quizzing, knowledge reviews, etc.
5. Refresher Training. Knowledge is not a one-time event. Things get forgotten. Users need to be tuned up. Your system should allow for automated follow up training system which can distribute training over time—as a campaign.
6. Easy to Use. Both the admin and user experience need to be simple and easy to use. If not, your engagement will drop and your training will suffer. Look for a system that is simple and visual.
7. Engagement. The system needs to support many forms of user engagement, including push notifications, success feedback, email alerts, admin notification tools and reporting digests. Gamification, competition and badging are also great ways to engage your team and groups.
8. Company Organization and Reporting. Your platform should support hierarchies, locations and the related support for that structure. If not, you really won't get good data out of the system to know who is doing well and who's not.
9. Integration and Customization. As you grow, especially mid-size and larger companies will have special needs, things like integrating into other in-house systems, customized features and specialized reporting. Make sure the system is extensible and that the dev team for the company you choose has a track record of doing this kind of work.
Want to learn more about Restaurant Ready and maybe kick the tires and see how it works?